麦肯锡将在部分初级岗位面试中使用 AI 模拟客户对话
McKinsey is making job applicants spar with a fake AI client
据 The Wall Street Journal 报道，麦肯锡将让部分初级岗位候选人面试时与 AI 模拟客户进行 10 分钟对话，目标是覆盖 80% 咨询师日常工作中可能遇到的场景，但不会模仿难缠客户。AI 不负责打分，由在场的人类评估者判断候选人表现；该工具今年秋季将在北美部分办公室面向申请商业分析师的本科生测试，或将有数百人使用。
Jay Peters
is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.
Consulting firm McKinsey & Company is going to ask some entry-level candidates to have a 10-minute conversation with an AI simulation of a client as part of the interview process, according to The Wall Street Journal.
The AI simulation “aims to reflect 80% of the scenarios McKinsey consultants might encounter in their day-to-day work,” the WSJ says, and it isn’t designed to “mimic an unhinged client.” The AI won’t score the candidates — humans will be in the room to assess the candidates and see how well they deal with the simulated situations.
The McKinsey tool will be in testing for undergrads seeking business-analyst jobs in “some” offices in North America this fall, and the WSJ says “hundreds” may use it.
Other companies are also building tools to use AI avatars as part of the job interview process, and my colleague Hayden Field tried some of them out for a video we published in March.
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- Jay Peters
来源：The Verge：AI · theverge.com