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ElevenLabs:Blog·· 2026-01-14AI 评分43

Deutsche Telekom 与 ElevenLabs 达成合作,AI 语音智能体接入客服

Deutsche Telekom and ElevenLabs announce partnership

AI 导读

ElevenLabs 与 Deutsche Telekom 宣布合作,将 ElevenLabs 的 AI 语音智能体引入这家欧洲最大电信运营商的客服体系,通过 app 和电话提供服务。Deutsche Telekom 用户将可体验 24/7 在线、无需等待的拟真语音智能体,获得更接近真人的交互体验。双方称此举旨在推动 AI 语音技术的普及。

正文 · 原文

We’re proud to announce our partnership with Deutsche Telekom to bring ElevenLabs' AI voice agents to the customer service of Europe’s largest Telco (via app and phone).

Deutsche Telekom customers will soon experience realistic AI voice agents - available 24/7 and without any waiting time - to augment customer support with a more personal, human-like interaction.

This initiative is part of a shared vision to democratize access to AI, making advanced voice technology simple, accessible, and valuable to everyone.

来源:ElevenLabs:Blog · elevenlabs.io