Aravind Srinivas· @AravSrinivas · X·· 2026-08-29AI 评分45
AI 导读
Decagon 与 Perplexity 合作，为其客服智能体引入实时联网搜索，可在对话中途检索最新信息并附来源回复。该服务已用于 Delta Airlines、Ticketmaster、Deutsche Telekom、American Airlines 等大品牌的客服场景，解决依赖实时准确信息的问题。
正文 · 原文
Decagon is powering customer support for some of the biggest brands in the industry: Delta Airlines, Ticketmaster, Deutsche Telekom, American Airlines. A lot of support related questions require accurate online information and we’re happy to power that with Perplexity’s search.
We’re partnering with @Perplexity_AI to bring live web search to Decagon agents. Customer questions often depend on information that changes by the hour. Agents can now search the live web mid conversation, pull in current information, and respond with cited sources.在 X 查看被引用的帖子
来源：Aravind Srinivas · x.com